Returns & Exchanges

Do you have an issue with an item you have received from The Retro Store? We are here to help! Please be aware of the following terms:

We operate a 30 day returns/exchange policy with all products.

All products (unless otherwise stated) are backed with a 1 year warranty.

Shipping costs to return a product will only be reimbursed if proper proof of purchase is provided.

Get in Touch

We respond to all customer enquiries within 24 hours Monday – Friday.

What Do You Need Help With?

This helps make sure you get the right answer fast.




What’s your question or issue?

Share all the details. The more we know, the better we can help you.





What’s your name & email address?

This is where we’ll get back to you. Double check that it’s right.


Your Name

Your E-Mail



Do you have an order number?

This will make sure we can locate your details quickly.




Send us a file, screenshot, or document

Sharing a picture of what’s wrong can help us big time.






All Looking Good?