Shipping & Delivery

Standard Subscription Shipping Rates

Vinyl Subscription

  • UK FREE P&P
  • EU £5.50 P&P

Gaming Subscription

  • UK FREE P&P
  • EU £5.50 P&P
  • USA £3.50 P&P

Cassette Tape Subscription

  • UK £2 P&P
  • EU £5 P&P

Comic Book Subscription

  • UK £3 P&P
  • EU £5.50 P&P

You must have an account to track any orders. To track an order, log into your account and you can see a status report. “Completed” means that your order is in transit, and if we have provided tracking details, you will be able to check everything from the one page.

Please note that if you order an item from the EU or UK to the USA (or vice versa) you will potentially incur import duty upon this order. We do attempt to make you aware of this both on the product page as well as the basket page.

If you have any questions regarding shipping rates, couriers or import duties, please get in touch by visiting our Contact page.

All orders ship within 72 hours unless otherwise stated (such as subscriptions). In most cases, our guidelines on our product pages include turnaround time to get the product shipped out from our warehouses.

We are proud to say that we ship many of our orders quicker than our specified guidelines, which results in an extremely high customer satisfaction rate.

Different products use different couriers, depending on who is the fastest or who has the greatest coverage. Our main couriers are GLS Europe, Royal Mail, Parcelforce and UPS.

 

NOTICE (October 2017): NES and SNES orders are currently behind held back due to stock issues, we apologise for any inconvenience.

NOTICE (November 2017): We’ve moved into a shiny new office! Please be patient while we catch up on any missed orders.

For live shipping updates, follow us on Twitter @theretrostoreuk